Professional Jewelry Repair Services You Can Rely On
Jewelry is meant to be worn and enjoyed, but everyday wear can eventually lead to loose stones, worn prongs, broken chains, or rings that no longer fit comfortably.
Professional jewelry repair not only restores the appearance of your favorite pieces but also helps prevent further damage and extend their lifespan.
At Nelson Coleman Jewelers, our experienced jewelers provide expert craftsmanship, careful attention to detail, and free estimates on most repairs, helping you protect the jewelry that means the most to you.
Our Most Common Jewelry Repair Services
Ring Resizing & Repair
Whether you need ring shank repair services or you’re in the market for replacement stones for rings, we can help. We also offer ring sizing services to make sure your ring fits just right. From silver to gold ring repair, we’ve got you covered.
Watch Repair
At Nelson Coleman Jewelers, we understand the importance of having a reliable timepiece. That’s why we offer expert watch repair services to get your watch back on track. From battery replacements to full service cleanings and more, our team can help.
Earring Repair
From bent hooks and broken posts to lost gemstones in your favorite pairs, our earrings repair service covers all your needs. Whether it's a quick fix for a silver stud or a complex restoration of vintage earrings, our expert jewelers are equipped to restore your cherished pieces to their original beauty.
Necklace Repair
From broken clasps and tangled chains to missing stones in pendants, our necklace repair shop can help with all of your necklace repair needs. Whether you need a simple necklace clasp repair or to repair a gold necklace, our team is here to help.
Jewelry Restoration
If your jewelry requires some TLC, our jewelry restoration services can help. We provide a variety of services to return your jewelry to its original glory, including ring refinishing, jewelry refurbishing, vintage jewelry repair, antique jewelry repair, and more.
Jewelry Soldering
Our team of master jewelers offer expert laser soldering jewelry repair services to ensure your pieces are secure and damage-free. We can repair cracks, broken joints, and more with our state-of-the-art laser soldering equipment for superior, long-lasting results.
How Our Jewelry Repair Process Works
We believe jewelry repair should be straightforward and transparent from start to finish. When you bring your jewelry to Nelson Coleman Jewelers, one of our experienced team members will carefully inspect your piece, discuss your concerns, and recommend the most appropriate repair. We'll then provide a free estimate on most repairs along with an estimated completion time, so you'll know what to expect before any work begins.
No repair work is started without your approval. Once you authorize the estimate, our skilled jewelers complete the repair using quality materials and expert craftsmanship, followed by a final quality inspection before your jewelry is returned to you. If you need your piece back sooner, rush repair services may be available for an additional charge, depending on the type of repair and current workload.
As members of the American Gem Society (AGS) and Jewelers of America (JA), our work is guided by strict professional standards and a commitment to integrity, accuracy, and ethical service—ensuring your jewelry is handled with the highest level of care throughout the entire process.
Why Professional Jewelry Repair Matters
Small issues in jewelry often start subtly—a slightly loose stone, a thinning prong, or a weakened clasp—but they can quickly turn into costly or irreversible damage if left unaddressed. Professional jewelry repair and regular maintenance help prevent these problems early, reducing the risk of stone loss, breakage, or more extensive restoration work later.
Having your jewelry inspected and repaired by experienced jewelers ensures that structural issues are caught early and corrected properly, helping you avoid unnecessary expense while preserving both the beauty and integrity of your pieces over time.
For ongoing protection between inspections and repairs, some clients choose to enroll in the Montage Jewelry Care Plan, which helps support regular maintenance and long-term care of their jewelry. It’s a simple way to stay ahead of potential issues and keep pieces in optimal condition year-round.
Get a Free Estimate on Most Jewelry Repairs
Nelson Coleman Jewelers offers a wide range of trusted jewelry repair services, from antique restoration to earring mountings. Schedule an appointment to bring your jewelry in store to receive your free estimate.
Contact the Nelson Coleman Jewelers team at (410)494–0080 or reach out to schedule an appointment.
How to Keep Your Jewelry in its Best Condition
Proper care and maintenance are crucial for preserving the integrity of your jewelry. At Nelson Coleman Jewelers, we are committed to educating our clients on the best practices for jewelry care to minimize the need for repairs.
Accessories Go On Last: Always wear your jewelry last to avoid damage from cosmetics like hairspray and perfume, especially for delicate items like pearls and watches.
Remove Before Washing: Take off rings and bracelets when using hand sanitizer or washing your hands to prevent wear and tear.
Avoid Water Exposure: Keep your jewelry off when swimming or showering to protect against tarnishing and potential loss.
Sleep Without Jewelry: Remove jewelry before bed to avoid accidental damage and ensure it’s stored safely.
Our experts offer comprehensive advice on jewelry care with each purchase or repair, equipping you with essential tips to maintain your jewelry’s shine and extend its lifespan. Follow our guidelines to ensure your pieces receive the best possible care.
Frequently Asked Questions About Jewelry Repair
Before leaving your piece with a jeweler, you should feel confident in their ability to perform the repairs you need. Questions we recommend asking before committing to a jewelry repair service include:
- What types of repairs do you do?
- How long have you been doing those types of repairs?
- Will this repair be completed on-premise or off-premise?
- Do you clean and check jewelry before repairing it?
- Are you an American Gem Society jeweler?
- How long will the repairs take? Why will it take that long?
- Can I get an appraisal while I’m here?
- How do you document this?
- How will I know this is my item when I pick it up?
- Is it insured while it’s here?
- What is your warranty?
In general, we recommend that you ask questions about the nature and expertise of the store and jewelers rather than specific repair questions so that you can feel confident leaving your piece in their hands.
At Nelson Coleman jewelers, we are 100% dedicated to consumer ethics as a member of the American Gem Society; we will always document your repair with written descriptions and pictures before repairs so that you can trust you are receiving your exact item upon completion.
Your jeweler should also ask what your day-to-day lifestyle is like. In asking this, they can get a better sense of the wear and tear that is likely to occur, and they can also provide more accurate guidelines on how and when to wear your pieces after the repair.
There are some things you can do at home to clean your jewelry, but it is always best to take your jewelry to a professional if it is in need of repair. Fixing broken chains, loose stones, bent metal, and other repairs are all things that require specialized tools and knowledge, so it is best to leave them to the professionals.
Nelson Coleman Jewelers’ jewelry repair services are individualized for each jewelry piece brought to us for repairs or restoration work. Thanks to our free estimate service, we’re happy to provide you with the cost expectation up front before our work begins on your piece.
Ring resizing is popular among Nelson Coleman Jewelers’ jewelry repair services. To ensure your ring is safe for you to wear and to ensure the longevity of your ring, it’s critical to be certain your ring fits your finger correctly.
At Nelson Coleman Jewelers, we utilize a laser in resizing rings. Lasers create stronger joints and do not show a seam, unlike solders, which create weak joints and seam lines.
Because multiple factors are involved in ring resizing—from band thickness and type of metal to the number of stones—we are not able to offer a ring resizing starting price without first inspecting your ring.
We can assure you that our ring resizing costs are guided by standard industry pricing.
Nelson Coleman’s watch repair services, including watch battery replacement, are another cornerstone to our store’s jewelry repair services.
When it comes to watches, Nelson Coleman has you covered. We replace watch batteries and watch bands. Please note that we cannot reseal water-resistant watches in our store but can still provide this service to you by having pressure testing completed out of house.
Yes, at Nelson Coleman Jewelers, we also remove watch links. We happily provide watch band sizing and other watch services such as the replacement and polishing of dials as well as the repair and replacement of stems and crowns.
Jewelry Repair Baltimore
If you’re searching for “jewelry repair Baltimore,” look no further than Nelson Coleman Jewelers. We offer the best jewelry repair in Baltimore, Maryland, and surrounding areas. We’ve taken pride in being the most-preferred jewelry repair service in the Baltimore area.
Located in Towson, Maryland, and a short drive away from Baltimore, Maryland, Nelson Coleman Jewelers has earned a sterling reputation since its founding many decades ago. Our customers value Nelson Coleman Jewelers for not only showcasing a dazzling selection of sought-after jewelry and personalized customer service but for the high-quality workmanship of our jewelry repair staff members.
Reach out to us at 410–494–0080 to schedule an appointment.
We take the quality of our work very seriously. One of our master jewelers will handle your repair, no matter how small. We prioritize high-quality, master-level work – so while we don’t offer many while-you-wait options, you can always trust that the quality of your repairs will be consistent and professional.
Repairs are completed on a first-come, first-serve basis so that we can ensure we give the same level of service to all of our clients. As such, the time it takes to complete your repair may vary. We typically estimate that repairs will take between 2 and 3 weeks, but we may finish it sooner!
When we receive a repair request, we add that item to our queue, which also includes inspections for appraisals. We will always provide you with an estimate that is as accurate and transparent as possible so that you know exactly what to expect.
Need Your Repairs in a Hurry? We Understand!
Whether you need something repaired urgently for a special occasion or you simply don’t want to be without your piece for very long, we can work with you to expedite the process. For an additional rush fee (an added 50% of the cost of repairs), we can put your request ahead of the other items in our queue.
When we provide an estimate for repairs, we never make up our own prices. Instead, we use a nationwide pricing model for consistent prices and equitable estimates. For the most part, the cost of repairs is based on labor and materials, and we are committed to servicing our clientele with expert precision in our work.
If you are in need of any jewelry repair services, we encourage you to schedule an appointment so that we can inspect the piece and provide an estimate of the recommended repairs. Estimates are always free. We may be able to give an estimate when you bring your piece into the store, but some requests, such as restoration repairs, require a proper inspection from one of our master jewelers before we can give an accurate estimate.
We receive calls every day requesting cost estimates for ring sizings, but we always recommend that you bring your piece into the store to get the most accurate estimate. There are so many factors that could affect the cost of repairs – including whether you are sizing up or down, what metal the ring is made of, whether there are any stones or engravings in the band, and more – and we want to make sure we can provide an accurate estimate for your specific request. You can simply bring your ring into our store or schedule an appointment for a free estimate.
Stipulation
Some full-priced purchases may be eligible for complimentary services such as ring sizing or watch battery replacement. Complimentary services do not apply to purchases made with promotions, discounts, or special offers. Eligibility will be confirmed at the time of service.