In our six generations, we've learned that the best way to support our customers during their jewelry journeys is to have the strongest team possible—a team built around our core values, with a shared vision and a dedication to each other.
At the heart of our mission is simplicity. It begins with attentive listening to understand the customer's desires and requirements. Leveraging our knowledge and expertise, we collaborate closely with customers in a supportive environment. Our commitment extends to proactive follow-ups, employing our core principles - Absolutes, and crafting exceptional experiences that exceed your expectations.
Community is our cornerstone. Through The Chris Coleman Enrichment Program, we pledge to donate up to 10% of full-priced purchases to an organization or charity of the customer's choosing. Whether it's supporting a neighborhood Little League team, an animal rescue organization, or a local food bank, each donation will make a meaningful impact. Together, we believe everyone holds the power to make a difference in the world.
Jewelry represents a significant and personal investment, and we are dedicated to supporting and guiding customers through every step of their journey. By leveraging our expertise, we prioritize education, empowering customers with knowledge to make informed choices that align perfectly with their style and aspirations. Whether it's selecting the perfect piece or understanding the intricacies of craftsmanship, our commitment to education ensures that every jewelry experience with us is enriching and enjoyable.
Throughout generations, we've honed our ability to adapt and navigate through any challenge that comes our way. We approach every situation with positivity, foster collaboration, and embrace teamwork. We remain open to change and growth. This commitment allows us to continually enhance our services and offerings, ensuring every customer experience with us is exceptional and fulfilling.
At Nelson Coleman Jewelers, customers and team members are part of our family. We welcome everyone, regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity and expression, religion, and/or disability. We acknowledge that declaring this is just the beginning of our journey toward achieving complete equality for all. That’s why we are dedicated to listening, learning, and continually improving our practices to better serve you.
We understand the sacrifices made by our military families and first responders who serve our communities every day. Their dedication and service inspire us to give back and show our appreciation in meaningful ways. We're honored to create pieces that celebrate their commitment, preserve their memories, and connect them with loved ones during deployments and challenging times. From custom unit insignia jewelry to memorial pieces that honor fallen heroes, we take pride in crafting symbols of service that tell their unique stories. We also extend special recognition through our military and first responder appreciation offer, because those who serve our country and community deserve our heartfelt gratitude and support.
*We are always open to bringing on new team members who are highly qualified and skilled, even if there is no position available for your preferred location. If you believe you have the talent and ambition to become part of the Nelson Coleman family, send us your resume, and we'll get in touch!
Sales Associate
Bench Jeweler
Repair Processor
Bench Jeweler
Sales Associate
Bench Jeweler
Join Our Legacy of Creating Memorable Jewelry Experiences
Are you passionate about helping people celebrate life's most important moments? Do you have a flair for providing exceptional customer service in a luxury environment? Nelson Coleman Jewelers, a multi-generational family jeweler with deep roots in Maryland, is seeking a full-time Sales Consultant to join our talented team.
Why Build Your Career with Nelson Coleman Jewelers?
Meaningful Connections: You'll help clients commemorate milestones, celebrate achievements, and express love through fine jewelry-creating relationships that extend far beyond a single transaction.
Family Heritage: Be part of a jewelry legacy spanning generations, where expertise and integrity are the foundation of everything we do.
Product Excellence: Represent a curated collection of fine jewelry ranging from $100 to $100,000, offering something special for every client and occasion.
Values-Based Culture: Thrive in an environment built on our core values-embracing change, educating others, community involvement, simplifying processes, and welcoming everyone.
Growth Opportunities: Develop valuable skills in luxury sales, gemology, and client relationship management with opportunities for GIA certification and advancement.
What Your Role Entails:
Our Ideal Candidate:
No previous jewelry experience? Don't let that stop you! While jewelry knowledge is helpful, we value personality, customer service orientation, and eagerness to learn above all else. We provide training and support to help the right candidate succeed.
Join Our Team
If you're ready to build relationships, create memorable experiences, and represent the finest in jewelry craftsmanship, we invite you to apply. Fill out the form below.
Nelson Coleman Jewelers offers competitive compensation, a supportive team environment, and the opportunity to learn and grow in the fascinating world of fine jewelry. We are an equal opportunity employer committed to creating an inclusive workplace for all qualified individuals.
Do You Light Up When You Help Someone Find the Perfect Gift?
Full-Time Sales Consultant | Nelson Coleman Jewelers
Maybe you're working in retail right now and you're good at it - but it doesn't feel like it means anything. Maybe you're in hospitality or customer service and you love the people part, but you're ready for something more.
If you're the person on your team who naturally makes customers feel taken care of, remembers their names, and genuinely enjoys helping people find exactly what they're looking for - we'd love to meet you.
A Little About Us
Nelson Coleman Jewelers has been a part of Maryland families for generations. We help people mark the moments that matter most - engagements, anniversaries, milestone birthdays, and the quiet "just because" gifts that mean the most. Our clients aren't just shopping. They're trusting us with something important. And we take that seriously.
We're a real family business with a close-knit team, and we're looking for someone who fits that culture: warm, genuine, and proud of the work they do.
What This Job Actually Looks Like
Most of your day is spent with people. If that energizes you, you'll love it here.
You Might Be a Great Fit If...
No jewelry experience required. We've hired people from all kinds of backgrounds and trained them into confident, knowledgeable sales consultants. What we can't teach is the genuine care for people that makes someone great at this job - that has to come from you.
What We Offer
How to Apply
Send your resume and a short note - just a few sentences - about a time you made a customer feel truly taken care of. That's it. We read every single application ourselves. Use the form below to apply.
Nelson Coleman Jewelers is an equal opportunity employer. We welcome and encourage applicants from all backgrounds.
Full-Time | Nelson Coleman Jewelers — Flagship Location- Towson, Md
Do You Love Bringing Order to a Busy, Detail-Driven Team?
Maybe you’re in retail or operations right now and you’re good at it — but it feels routine. Maybe you’ve worked in a service environment and you love the pace, but you’re ready for work that has real weight to it.
If you’re the person who keeps things running behind the scenes, catches the details others miss, and takes genuine pride in doing things right — we’d love to meet you.
A Little About Us
Nelson Coleman Jewelers has been part of Maryland families for generations. We help people mark the moments that matter most — engagements, anniversaries, milestone birthdays, and the quiet “just because” gifts that mean the most. When a client hands us their grandmother’s ring for repair, they’re trusting us with something irreplaceable. We take that seriously.
We’re a real family business with a close-knit team, and we’re looking for someone who fits that culture: precise, dependable, and proud of the work they do.
What This Job Actually Looks Like
Most of your day is spent juggling detail and communication. If that kind of work satisfies you, you’ll fit right in.
You Might Be a Great Fit If…
What we can’t teach is the kind of care and ownership that makes someone truly great at this role — that has to come from you.
What We Offer
How to Apply
Send your resume and a short note — just a few sentences — about a repair or service situation where your attention to detail made a real difference. That’s it. We read every single application ourselves.
Nelson Coleman Jewelers is an equal opportunity employer. We welcome and encourage applicants from all backgrounds.
We are pleased that you have chosen to join our team of dedicated Retail Jewelry professionals. It is because of your hard work, commitment, honesty and consistency that we are able to offer the highest level of customer excellence in our industry.
Nelson Coleman Companies is a 6th-generation, family-owned and operated business whose purpose is to help our communities by giving back to the very organizations and charities that keep it going through our enrichment program. Our company was originally formed in Munich, Bavaria, as the Keeper of the Clocks in 1856, and since then, we have focused on transparency and professionalism to assure the highest level of quality and service to our customers.
Nelson Coleman Jewelers is dedicated not only to our clients but to you as our team. We believe it is our internal Vision that our team should be as happy at work as they are at home, if not happier. Our culture is to be respectful, give each person the benefit of the doubt and utilize the Platinum Rule, which is to treat others as they would like to be treated, not just the way we want to be treated. At Nelson Coleman Companies feedback is one of the main ingredients for our growth and we encourage it from all levels of our team.
We hope your partnership with us will provide you with opportunities both in your professional and personal lives to grow and thrive! We wish you the most enjoyable working experience!
