I often sit and think about what makes Nelson Coleman Jewelers the best jewelers in Maryland. What keeps our customers coming back time and time again?
Is it our high-quality selection? Our custom jewelry? Our prices? Perhaps those are factors, but I like to think we’re the best jewelers in Maryland because we treat everyone who comes through our doors, not like a customer, but like a friend. Want to learn more about what makes Nelson Coleman Jewelers unique? Keep reading to learn about our exceptional customer service, experienced staff, and high-quality selection.
Visit Nelson Coleman Jewelers to find out why we’re the best jewelers in Baltimore, Towson, and the surrounding areas. Give us a call at (410) 494-0090 or click the button belowto schedule an appointment today!
Dedicated Customer Service
Truthfully, I think customer service is a dying art. Many places you go nowadays are so focused on making a sale, they forget that their customers aren’t just customers–they’re people.
In our store, that is not the case. Every person that walks in is greeted with a smile and is treated like a friend, or a friend we haven’t met yet. Our number one goal is to make our customers happy, and because our sales associates receive no commission on any sale, you can be sure that our team is solely focused on making sure you find the perfect piece of jewelry, at the best price, no matter the occasion.
However, you can’t really advertise “service.” It’s not something that catches people’s eye on a billboard, it’s something people experience when they walk in the store. Let’s be honest, everyone says they have the best customer service, but as a company, you have to be able to put your money where your mouth is. And I believe we do that here at Nelson Coleman Jewelers.
So what else makes Nelson Coleman the best jewelers in Maryland? Selection of course! We may be small compared to some jewelry stores, but we have the best buyers and have something for everyone. Can’t find what you’re looking for in our store? Don’t worry, because we’ll find it for you. We understand the importance of finding jewelry that is personal and unique to you.
Even if you are looking for something that is truly one of a kind, the customization department at Nelson Coleman will help you design a piece that fits your style and your budget. It doesn’t matter if you’re designing something from scratch, or adapting an existing piece, we will help you create the perfect look. If you have an idea (it doesn’t matter how vague!) our staff will work with you to create the piece of your dreams. Our team will even create a wax model of your design to ensure the finished product meets your expectations.
We also have the best estate department in the Baltimore metropolitan area, an in-house jeweler who can fix just about anything, and of course, the most attentive and creative customer service department in the state. Oh, and did I mention we’re fun? Whether you’re shopping for an engagement ring, or looking for the perfect piece to accent your wardrobe, give Nelson Coleman Jewelers a shot. I bet you’ll find that after shopping here, you’ll never look at jewelry buying the same way again (in a good way!). We’re a family here and after you pay us a visit, you’ll be family too.
Call Us Today & Experience Nelson Coleman Jewelers Yourself!
Experience our friendly and dedicated staff first hand! Call us at (410) 994-5997 or click here to schedule an appointment. We’ll help you find a jewelry design to fit your unique style and personality, so contact us today!
We have a saying here: “We’re not the best because we’re the oldest, we’re the oldest because we’re the best.” Come to Nelson Coleman Jewelers and find out why families have chosen us for their jewelry needs for over 100 years.
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