Nelson Coleman is my go-to source when a gift, large or small, needs to be perfect. I have been shopping there for years, and after trying many other online and local stores, I won't go anywhere else. The customer service from everyone at Nelson Coleman is second to none. Amanda Coleman-Phelps and all of the staff are true professionals; they are incredibly knowledgeable and also passionate about what they do. There is never any "hard-sell" pressure to buy--on the contrary, they work with their customers to understand what they are looking for and to find the perfect piece for any occasion. Their in-store inventory is large and varied, and includes everything from casual, informal settings to elegant, high-end diamonds and gemstones. If you have something specific in mind, it is easy, fun, and surprisingly affordable to work with their expert designers to create just the right piece. Nelson Coleman is justifiably proud of its long-established reputation as a family business, and they have achieved that reputation by treating their customers like family.